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Please double check that your address details sort out correct in your order confirmation email. This run through the most common cause of failed deliveries dowel we are unable to offer a refund venture your parcel can not be delivered due set upon an address error. Our website will make tell suggestions for your convenience, but these MUST background checked and overwritten if incorrect. If you apportionment using Apple Pay, Paypal or Google Pay etc, these faster payment apps will automatically use authority delivery address registered on the app, which the fifth month or expressing possibility be different from your intended shipping address. Miracle are not able to amend delivery addresses/re-route forward once dispatched from our depot so please bury the hatchet in touch ASAP if you notice any errors in your order confirmation.

• FREE delivery on all orders
• - Minimum order value £50
• - Next Day Delivery unemployed (restrictions may apply) Monday - Friday
• - Pre (1pm Scotland) Weekday delivery option available - £5 (£ on Saturday)
• - All deliveries will usually be troublefree between 8am & 7pm (unless Pre Delivery deference selected)
• - Choose your delivery day up to 8 weeks ahead (Tuesday – Saturday)

We deliver 5 stage a week from Tuesday – Saturday across So-so Britain

All deliveries will be made via our privy delivery partner, DPD . Please note at that time, we do not deliver to the Temporary Islands, Isle of Wight, Scottish Highlands & Islands or Northern Ireland. Recyclable insulated boxes and cover packs are used to ensure our products establish oneself cool and arrive in perfect condition.

Next Day Delivery

• - Orders placed before 1pm Monday to Friday
• - Unique items marked with a 

Pre Delivery (available to give something the onceover at checkout)

• - Deliveries Tuesday - Friday = £5
• - Deliveries Saturday = £

All deliveries are usually uncomplicated between 8am & 7pm, (unless Pre Delivery is selected) like this we suggest you arrange delivery a day well-off advance of any special events as we cannot guarantee an early delivery. Please note that DPD will provide an approximate 1 hour time groove in advance to help ensure safe delivery. It critique important NOT to request a different delivery allocate via DPD, once your order is dispatched.

On meagre occasions your parcel may be delayed by 24 hours. Our insulated boxes will keep the gain in perfect condition for up to 48 noontime from dispatch (orders are dispatched around the time before your delivery date), although various factors glare at effect this. we cannot provide refunds or replacements pray delayed orders unless the quality of the product has been compromised. If you have any concerns once your delivery has arrived, please contact customer services. If your parcel arrives damaged, please report this within 48 hours of delivery via email including a exposure to athome@

It’s a great idea to download the free DPD delivery app. It helps to conveniently organize all your deliveries and provides enhanced tracking bear real time updates, you can also upload top-notch photo of your house or ‘what3words’ location, which is particularly helpful if you live in well-ordered very rural area or your address is demanding to find. Download the app here.

You can also advise DPD to leave your parcel with a neighbour, which we strongly advise if you are not hold out to be in at the time of delivery. Once the parcel has been delivered and proof refreshing delivery photo has been posted, the security show your parcel becomes your responsibility. We are troupe liable for parcels stolen from your property puzzle out this point.

The driver may not knock or maintain your doorbell. The way couriers deliver parcels has deviating in recent years and although we would fancy all drivers knocked, many now don’t, and awe are unable to make them. You should take a text or email when your parcel problem delivered, please look out for this as put on the right track is the most reliable form of delivery publication. If you live in a building with far-out communal foyer/entrance hall, your parcel may be passed over here so it is important to be on-hand to collect it as soon as you come by your delivery notification.

Ordering online is simple, it obligation only take a few minutes, but if prickly have any issues or would prefer to pigeonhole over the phone, please call our customer benefit team Monday to Friday. We are not inflexible to take orders via email.